- What is the Lantern & Shield Program?
- The Lantern & Shield Program is a membership-based service that connects you to licensed investigators and security professionals. Each plan includes a set number of Service Requests you can redeem throughout the year for services like background checks, surveillance, protective escorts, and more. It's designed to give you peace of mind so that when something happens, you're already prepared.
- What can I use my Service Requests for?
- Service Requests can be redeemed for a wide range of investigative and security services, including background checks, surveillance, skip tracing, protective escorts, process serving, pre-litigation investigations, document verification, counter-surveillance sweeps, wellness checks, and property checks. Each Service Request can also cover most services that fit within an hour of work.
- What is a "Chosen Family" plan?
- Chosen Family plans let you share your membership with people you care about, whether that's a partner, family member, roommate, or close friend. Everyone on the plan shares a pool of Service Requests, so you can use them flexibly based on who needs help. It's also more affordable than buying separate individual plans.
- How does the process work when I need help?
- When you need to use a Service Request, simply contact us to book a free consultation. We'll discuss your situation, help identify the right solution, and outline next steps. Once we understand your needs, our team handles the rest with professionalism and discretion. You'll stay informed throughout the process.
- Who is Soteria of Washington?
- Soteria of Washington is a licensed, non-profit private investigation and security agency. We specialize in providing discreet, reliable services with particular expertise in sensitive cases involving harassment, abuse, and fraud. The Lantern & Shield Program is a pilot initiative designed to make these professional services more accessible through membership plans.
- Who does Soteria serve?
- While the Lantern & Shield Program is open to everyone, Soteria was founded to make investigative and security services accessible to marginalized communities who experience violence, harassment, and discrimination at higher rates. We prioritize services for people targeted based on their gender identity or sexual orientation, involvement in adult entertainment or the sex trades, or participation in non-traditional relationships.
